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Welcome to this survey, and thank you for participating. The survey should only take a few seconds to complete.  Your response will help us to become even better at our customer service.
Once you click the link (Five Star Survey) fill out the survey and it is important to leave your name and date. Click submit on the left and the survey will be sent to our customer service manager.  Again, thank you!
Last updated 01/16/2019

Tina S. – 11/6/18
Faucet install- Kokomo IN
"Travis replaced our bathroom faucet. It works and looks perfect!!! That is why we always use QPH for all our plumbing and heating needs."

Doug K. – 10/25/18
New HVAC Carrier 95.5% install- Galveston, IN
"QPH was very efficient in planning my furnace R&R plus adding A/C to the new unit. We were very pleased to have the work scheduled and done in a unexpectedly short amount of time. Work was done professionally to specs in the time agreed upon and the cleanup was superb. Highly recommended!!!"

Molly B. – 05/18/18
New Heat Pump install- Kokomo IN
"Excellent service! They responded quickly to my air conditioner problems and were able to install a new unit within the week. Prices were very reasonable! Will definitely use them for all my heating and plumbing needs!"

Janet G. – 5/15/18  
New Heat Pump install- Kokomo, IN
"QPH installed our heat pump on May 14, and we couldn't be happier with their work. The installation crew and everyone at the office were excellent beyond words. The work was done in one day, and it's absolutely perfect! The office staff went out of their way to handle every detail and make sure that everything went smoothly. Words cannot express how happy we are with the work and the customer service. QPH is most definitely a five star company! Many, many thanks!"

Jennifer B. – 4/9/18  
Sewer issues- Kokomo, IN
"I called to have a repair done on my furnace. The office responded to my call and scheduled a repair very quickly. The repairman (Roy) was very punctual, knowledgeable, and courteous. Their pricing was very reasonable and far less than what I expected. I have used several local plumbing/heating companies and its no longer a question who the best is. They have my business moving forward!!!"

Josh D. – 3/19/18  
Plumbing issues- Kokomo, IN
"The team at QPH comes highly recommended. They not only offered a solution for my plumbing issues, but also suggested the most efficient and long term correction for my plumbing issues. The entire staff was professional and knowledgeable and most importantly followed up and communicated to be certain the work was performed to 100% satisfaction. QPH will be my #1 GoTo for all my plumbing needs moving forward."

Jennifer B. – 3/13/18  
Toilet issues- Kokomo, IN
"I called the office and they were able to get a technician out right away. Travis showed up in 15 mins, just like he said and fixed the problem and saved the day! Thank you Travis and Quality Plumbing & Heating!"

Janet L. – 3/13/18  
Toilet issues- Kokomo, IN
"I'm very grateful to Travis for the work he did for me today. He was friendly and helpful and did all he could to keep the cost down for me. Quality Plumbing is the best company in Kokomo for your plumbing and heating needs!!"

Josh D. – 3/01/18  
No Heat Emergency- Kokomo, IN
"Extremely impressed with Roy, Staff and QPH company. Pleasant followed through-Great service."

Dave C. – 2/10/18  
No Heat Emergency- Kokomo, IN
"Service was very good and he appreciated the help"

Kelly P. – 2/6/18  
After-hours Emergency Gas Leak- Kokomo, IN
"They were awesome. Very helpful, respectful, kind and very pleased with your work and service"

Stacey P. – 12/26/17  
Repaired water line in slab- Kokomo, IN
"They were fantastic. They did such a great job and when they left it was like they had never even been there - I'm very impressed."

Sedona L. – 12/13/17  
Install customer provided shower valve assembly - Bunker Hill, IN
"The guys did a wonderful job. They were very polite and professional"

Princess W. – 12/08/17  
Fixed water lines to Kitchen- Peru, IN
"After doing dishes for 6-1/4 years, it was awesome to have the lines, faucet, ice maker working. Ecstatic and awesome is the best words to use. Seth was very professional, courteous, fast and efficient. Would use them again. "

Jack C. – 11/18/17  
Install 80% efficient Modine garage heater- Kokomo, IN
"Seth and his two helpers did a very professional job. Very satisfied and would definitely use them in the future. Thank you!"

Kathy M. – 09/20/17  
Geo Thermo issues- Kokomo, IN
"Magic Nate! Nate has the magic touch and he is the only one I trust for my Geo System."

Bob W. – 09/13/17  
AC issues- Kokomo, IN
"Roy does fine work, I appreciate him and everyone at QPH"

Jack C. –08/14/17  
No hot water- Kokomo, IN
"I am very please with QPH. Seth was very professional and did a great job!"

Gina H. –7/26/17  
AC not working - Kokomo, IN
"QPH did it again...It is cooling and I am very happy. Nate was the tech that installed my water heater last year and I was very pleased. He really knows what he is doing. Very nice guy. Thank you QPH"

Vivian F. –7/25/17  
New furnace & A/C install - Bunker Hill, IN
"Travis came to check out the problem. He was very helpful and respectful. Sam came the bext day to estimate the cost of new air conditioner and furnace. Very respectful and considerate. Angie was nice as I signed papers. Nate Dawalt did the work. He was respectful, knew what he was doing, cleaned up the mess. I am very pleased. I felt every step of this journey was done well. I am pleased"

Bobbie. B – 4/21/17  
New Water softener & Water heater install - Bunker Hill, IN
"I am very, very please with all your techs, very kind and friendly. QPH does good work. I am very happy, Just wanted to let you all know that you all do great work-Thank you."

Kelly P. – 3/24/17  
No Heat Emergency- Boiler- Russiaville, IN
"Thank you for all your help. Each time we have used your company the experience has been great. We look forward to continuing to work with your team at our new house."

Judy H. – 3/20/17  
Furnace & A/C not working- Kokomo, IN
"Our furnace recently died. Sam, project manager at QPH, was so helpful in explaining all of our options for replacement. We decided to invest in both furnace and A/C unit with 95% energy efficiency units. All of the technicians, John Travis, Seth, Nate and Roy played a significant role in providing excellent service and seeing that our heat was restored. It is a real blessing to know that you can trust a service company for superior service. I will definitely use QPH for all my heating and plumbing needs. The Family Savings Plan is a true money saver also for any homeowner.
Thank you QPH!."

Quinton C– 03/15/17
New Water Softener Install- Peru, IN
Seth cam and put our water softener in and did a fantastic job.

Jennifer M. – 1/5/17  
No water and Boiler turned off- Kokomo, IN
"I Have been very happy with the service i have been provided. Courteous, friendly, easy to understand, and very explanatory about the problems I was having. I have had several technicians do great work for me. I have water boiler furnace and it is hard to find a repair technicians to work on them. Thank you so much for you do."

Tracks End Motel Sleepers. – 12/29/16
Multi plumbing & HVAC issues- Peru, IN
"Love you guys... Always here when I need you..."

Gerald M. – 09/24/16  
Fall Furnace Precision Tune- Kokomo, IN
"Everyone is always friendly and the service great" Overall experience 5 stars!

Jen G. – 09/24/16  
Water Heater & Furnace- Kokomo, IN
"The guys came out to fix my water heater as well as servicing my furnace were great. So friendly. Acted like we've known each other for years. All were great with my dogs Always came to the house in a timely fashion. Called when they were on their way."

Herald H. – 07/20/16
Water Heater - Kokomo, IN
"Seth knows how to treat a customer, very polite and I really appreciate him. He does good work."

Dave F. – 07/01/16
Jet Tub Waste & Overflow Repair - Bunker Hill, IN
"Mike was awesome, Thank you QPH!"

June I. – 06/13/16
Spring Precision Tune - Bunker Hill, IN
"I am very happy with Quality Plumbing and Heating, always do a great job.
Thank you!"

Jill H. – 04/8/16
Spring Precision Tune - Greentown, IN
"We are going to be life long customer to QPH. Roy is who I always request because he so good and helpful"

Virl B. – 04/8/16
Install New Water Heater - Peru, IN
"Nate is so nice. He was really good at explaining what he was doing keeping me informed. Nate is a joy to have around. I just want you all to know at QPH I am very happy with his work."

Meghan G – 04/7/16
Toilet Wobbling & Leaking- Peru, IN
"Have had quite a few plumbing issues and Mike has fixed every problem. Excellent service!!!!! Always friendly and easy to work with. Great Company" 5 Star Rating.

Lucas B. – 04/6/16
Gas Bills High Check Furnace - Kokomo, IN
"Nate was very knowable, I like him a lot. He explained in details what needs to be done to solve my problem."

Leonard H. – 02/10/16
Water Softener Leak - Kokomo, IN
I Tried to repair the leak myself and wasn't successful. Good thing I called QPH to fix it right up for me. Thank you!

 Joe H. – 01/26/16
 Emergency No Heat - Kokomo, IN
Top rated company
" Had an emergency no heat and QPH came out and got me up and running very quickly. Very pleased"

Aaron P. – 01/11/16
 Plumbing Repairs - Kokomo, IN
Five stars!  
" Seth was early, knowledge, and friendly! He fixed the problem and I am thankful! I would highly recommend him!"

     Beth K. – 08/21/15
 Plumbing Repairs - Kokomo, IN
Five stars!  
" Very pleased. Brad and Seth were awesome"

     Lee Ann L. – 08/20/15
 Water Softener- Kokomo, IN
“Sam, Seth and Roy were all willing to answer questions and explain what needed to be done. Very nice and professional."

    Dwight D. – 08/20/15
Sump Pump Repair - Peru, IN
“Seth, Roy and Angie (at QPH) very courteous. Very professional work."

Matt S. – 07/15/15
 Hot Water Repair - Bunker Hill, IN
“The young gentlemen that got scheduled to come fix my hot water heater was very knowledgeable. He was in and out of my apartment quickly with no mess left behind."

Judy P. – 07/15/15
 Hot Water Repair - Bunker Hill, IN
“The young gentlemen that got scheduled to come fix my hot water heater was very knowledgeable. He was in and out of my apartment quickly with no mess left behind. I really appreciate this company (QPH) sending someone out as fast as they did. "  

Jay B. – 07/02/15
 Air Conditioner Repair - Kokomo, IN
“Five star satisfied with over all service and experience."  

    April V. – 06/10/15
 Leak Repair Peru, IN
“...Recommended by a Realtor. Sam (at QPH) was my service professional and he was great; getting the job done while showing up promptly; 5 star customer service ..."

   Grace A. (JUSTUS Running)– 05/07/15
Dandelion Run Sponsorship Peru, IN
“...Thank you for your monetary sponsorship. We do not take lightly the fact you showed tremendous trust in our vision..."

    Sylvia D. – 04/03/15
Sink Repair Bunker Hill, IN
“Very good job, well satisfied."

    Randy W. – 03/24/15
No Heat Bringhurst, IN
“QPH did a great job on our furnace"

   Doug W. – 03/21/15
Plumbing Repair Mexico,  IN
“Found QPH through an on-line search. All very good. Usually do my own thing but did not have equipment needed. The tech was top notch"

    Mike S. – 03/20/15
Water Heater Kempton, IN
“Five Star over all experience"

  Mike R. – 03/19/15
Plumbing Repair Peru, IN
“The technician was very  knowledgeable about the service we were requiring, a really nice and friendly man."

Bill G. – 03/18/15
Plumbing Repair Peru, IN
“Fixed water leak at main shutoff valve. Just wonderful, couldn't ask for anything better. 5 stars."

 Howard M. – 03/16/15
Plumbing Repair Greentown, IN
“Replaced Toilet guts and installed new faucet to kitchen sink. Very satisfied with cost of service"

 Angela G.. – 02/13/15
Furnace Repair No Heat Greentown, IN
“This is a business that is always there when you call for help"

Cindy M. – 01/23/15
Furnace Repair Peru, IN
“Thanks for taking care if us on Christmas Eve."

Chad H. – 01/07/15
Water Leak Repair Bunker Hill, IN
“Nate was a very polite and helpful service man. He explained what he was doing and why. I kept telling him how sorry I was for calling him out on Christmas, but he was very understanding and kind. Very nice Guy!"

 Larry B. – 12/22/14
Furnace Kokomo, IN
“Had furnace issues, experienced high quality service and was satisfied with the cost"

 Sandra S. – 12/10/14
Plumbing and Water Heater Amboy, IN
“I was very satisfied with the cost of the service and products provided.  The staff and service tech were knowledgeable, courteous and very helpful"

Pat P. – 12/08/14
Filter Change and Cleaning Peru, IN 
“QPH Cleaned and changed filters and I am very satisfied with their service. Consistent high quality "

Dennis Y. – 12/08/14
Plumbing Repairs Peru, IN
“Friendly and helpful. The service and products are high quality"

Josh S. – 12/01/14
Plumbing Repairs Kokomo, IN
“We've used you twice for plumbing needs and have been highly satisfied with your technicians both times - very polite and helpful. We will use you again as future needs arise"

 Ken M. – 12/01/14
Furnace Repairs Bunker Hill, IN
“How I rate your service is consistently high quality. Your staff was friendly and helpful. I was very satisfied with the work and the cost of service"

 Steve B. –11/20/14
Water Heater Repairs Kokomo, IN
“Great Service - Very nice Service man, clean, timely and informative. I would rate your service consistent high quality, and I was very satisfied with the cost. Thanks! "

 Steve D. – 11/20/14
Water Softener Repairs Kokomo, IN
“Your employees Angie, Brad and Seth were always available to work with. Water heater High quality and cost of the service I was very satisfied"

 Larry L. –11/19/14
Faucets Repairs Kokomo, IN
“Very Satisfied with the service provided and the staff friendly, helpful and knowledgeable. The Representative was very courteous"

 Bill H. –11/13/14
Furnace Repairs Bunker Hill, IN
“Thank you for sending the young man to my house to check out my furnace. He was very polite and professional and I was very please with this work."

 Glenna G. –9/2/14
Geothermal Installation Peru, IN
    “Both my husband and I are so very impressed. Brandon's concern was for us to be completely satisfied with the work that was done and the unit was running as we expected. Thank you for sending such a wonderful young man to our door"

Shelly D. –6/30/14
Plumbing & HVAC Modifications Bunker Hill, IN
“The guys are always dressed professionally – they ask what we are looking for and take notes. They are always trying to do what we ask them to do and if it doesn’t make sense to them they explain what will work. I’ve changed my mind repeatedly and they don’t get frustrated but just do it. They come and so job efficiently They are polite and courteous.”

Everett & Jacquelyn L. -6/12/14
Furnace & A/C Installation Kokomo, IN
 “Clean up was unbelievable – how many change your furnace and sweep and clean under there 

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